News
Interactive voice response
Interactive Voice Response (IVR) is a fully automated phone system feature designed to streamline routing of incoming calls with digit-enabled...
TOPIC
News (3)
News
The Internet of Things in Business: embracing the future of productivity
The Internet of Things is more than just a phase: it’s a way to predict the future, save lives and, with forward-thinking businesses, improve...
News
PSTN switch off delayed to 2027: The lowdown for UK businesses
Following a recent announcement from BT, the PSTN switch off has now been delayed to 2027. Find out what this means for you and your business.
News
What is Unified Communications?
We’re going back to basics on unified communications: what it is, how it works and how its solutions can transform your business.
News
Move out of the way PSTN, fibre is coming through!
Prepare for an all IP future by making the switch to hosted VoIP to avoid the PSTN switch off.
News
Are your call recordings GDPR compliant?
Ensure your calls are GDPR compliant, and understand the ethics and implications of GDPR for your business.
News
Five ways the Internet of Things is revolutionising retail
Smart shelves, purchase tracking and loss prevention are just a few of the ways that the Internet of Things is revolutionising the retail industry.
News
What is the Internet of Things (IoT)?
From toasters to thermometers, the internet of things connects everyday objects with the internet, allowing you to digitise the world around you.
News
Should contact centre solutions be important to UK small to medium businesses?
Is it time for your SME to adopt a contact centre solution?
News
Brighton & Hove Albion sign up Focus Group as key sponsor for 2022/23
Brighton & Hove Albion sign up Focus Group as key sponsor.