Every missed call could be:
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A new customer
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A booking
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An urgent enquiry
If no one picks up, they don’t wait. Aila answers every call instantly, captures what matters and turns enquiries into action.
If you’re missing calls, you’re missing business
Nearly half of inbound calls go unanswered. Most of those callers won’t try again.
85%
of unanswered callers won't call back
92%
of inbound calls are new business enquiries
Over 50%
choose the first business that responds
Miss the call, and you’re handing that opportunity to someone else.
Aila makes sure every call is answered
Aila is an AI-powered receptionist that:
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Answers every inbound call, 24/7
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Speaks to callers instantly with a professional voice
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Routes or logs calls clearly for your team
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Captures names, details and enquiry context
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Turns conversations into structured next steps
No voicemail. No delays. No missed opportunities.
Choose the Aila to suit you
Both answer your calls 24/7 and capture every detail. The difference is what happens during and after the call.
Aila
100 mins
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Answers every inbound call: Day, evening, weekend, bank holiday. Never goes to voicemail. One AI agent with one greeting and one set of routing rules.
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Basic FAQ handling: Callers get answers without waiting. Trained on your website to answer common questions - services, hours, how to get in touch.
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Warm transfers: Calls routed to the right person with a spoken summary. If unavailable, captures details so your team can follow up quickly.
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Call transcripts: Logged and available on request. Basic call logs saved for 30 days - a written record of every conversation.
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Call logs: Clear view of your calls - see how many you’re receiving and how enquiries are handled. Basic logs help you stay on top of demand.
Aila Plus
250 mins
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Up to five AI agents: Each with their own greeting, voice, personality, and transfer list. Perfect for businesses with multiple sites or departments.
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Advanced FAQ handling: With a deeper knowledge base. Lead qualification asks the right questions during the call so your team knows what’s needed.
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Books, changes, and cancels appointments: All in real time via Google Calendar or Outlook. Qualifies the enquiry while the caller is on the line.
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Recordings, summaries, and transcripts: Instant notifications by email, SMS, or Slack so the right person knows when action is needed.
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Call trend reporting and enquiry insights: Show what customers call about and when demand peaks. Analytics and sentiment as add-ons.
How it works
From missed calls to managed conversations, Aila:
Answers calls 24/7
Day, evening, weekends and holidays. Every call picked up instantly.
Captures every detail
Every conversation is logged, summarised and ready to act on.
Learns your business
Trained on your services, FAQs and key information to give accurate responses.
Gets better every day
Understand what customers are calling about and improve how you respond.
Turns calls into action
Routes enquiries or books appointments while the caller is still on the line.
Hear Aila for yourself
Watch the video for a short walk-through of how Aila handles a complex call and hands the call over to a human agent.
What changes when every call gets answered?
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Win more of the work you’re already generating
Stop losing ready-to-buy customers to competitors.
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Run a more efficient, organised business
No voicemail backlog. No chasing. Just clear, structured information.
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Deliver a better experience every time
Every caller gets a consistent, professional response.
Powered by Focus Group
With us by your side, you’ll have confidence in every conversation – whether you answer it or not.
All data encrypted - in transit and at rest
Secure, EU-based data handling and storage
ISO:27001, SOC 2, GDPR and HIPAA compliant
Full onboarding and ongoing support via phone or portal
Every call matters
If someone is calling your business, they’re ready to act. Make sure someone answers.